Emaiadresse:
forzafb@microsoft.com
Daten die sie brauchen:
What platform are you playing on? (Xbox One, Xbox One S, Xbox One X or PC)
What were you doing the last time you played? (Races, driving around, designs, tunes, etc...)
Have you attempted to import anything from previous titles before?
Were you presented with a "Sync" notification?
If so, did it complete?
What time/date did this happen?
If on Xbox, what is your console ID? You can find this by going to Settings>System>Console Info
What OS version are you on?
Xbox:
Press the Xbox button to open the guide.
Select System > Settings
Select System > Console info
Your OS Version is on the second and third row. (Be sure to include both lines)
Die Daten solltest du im Spielehub finden.
Vielleicht hilft es auch nur das lokal gespeicherte Savegame zu löschen. Wie das geht weisst du sicher